Help

Write to us with your phone model and what happened, and we’ll get back to you. Most answers are below.

Around the app

Common questions

Is Lorilo free?

Yes. Everything in this version is free, and there’s no limit on how many things you save.

What do I say?

The thing, then the place, the way you’d tell someone at home: “passport in the kitchen drawer”, “spare key in the blue mug”, “charger under the sofa”.

Words like under, behind and next to stay with the place, so you hear them back.

What if Lorilo gets it wrong?

Every save shows what Lorilo understood, with Undo and Edit right there. If it can’t tell the thing from the place, it opens the form with what it heard so you can finish it. You can always tap Type instead.

What happens when I move something?

Say it again with the new place. Lorilo moves it and keeps the old place under Before that.

What does Found it! do?

It tells Lorilo the thing is with you. It shows under With you now for the rest of that day, with Put back for when it’s home again.

Does it work without internet?

Your list lives on the phone, so typing, searching and finding all work offline. Speaking works offline when your phone has an offline voice model for your language; otherwise its speech service needs a connection.

Which languages does it understand?

English and Portuguese, both in the app and in what you say.

Is my list backed up?

Lorilo has no cloud of its own. If you back up your phone with iCloud or Google, your list goes along with that backup.

How do I reach you?

Write to support@lorilo.app. Tell us which phone you use and what happened.